CONTROL CHARTS Category: Monitoring - Control ABSTRACT Control charts(G) are line graphs in which data are plotted over time, with the addition of two horizontal lines, called control limits, the upper control limit (UCL) and the lower control limit (LCL). The vertical axis represents a measurement and the horizontal axis is the time scale. Learn how to apply a six sigma process in Tableau. More Tableau Products. Tableau Mobile. Publish interactive data on websites. alerts the tactical decision-makers as to a change in the profile of the call center metrics. Remember, change can be either an improvement or deterioration. A control chart’s horizontal axis is a time sequence presentation, while the vertical axis is the metric unit of measure. This is an example of a control chart.
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